Hello Jean-Pierre,
I too had a QHY9 CCD camera and the same thing happened. Cooling stopped then the fan stopped. I contact QHYCCD in Hong Kong and arranged to post it there for repair. I sent my camera early in April 2021. After some months I sent an email to ask about the progress of the repair and eventually received an email back to say that it had been delayed in customs for some weeks but was now sent for repair. More months past with emails requesting progress but with few replies and with poor excuses. I eventually contact the UK dealer for QHYCCD cameras and asked if he could find out what was happening. In the end, over a year later, I was sent a replacement camera. So I would suggest that you try to find a QHYCCD camera dealer in Fance and try to get the camera repaired via the dealer. The irony is that while I was waiting for my old camera to be repaired I bought a QHY183M camera which is superior to the QHY9. So I now do not have a use for the QHY9. C'est la vie.
Regards,
Brian
Hello
thanks for your answer. the irony is that I have now a SBIG 8300, which works much better, but these days it has a problem too: it gives empty pictures! so I have two cameras, one with cooling and no pictures, one with pictures but no cooling!
anyway I will never send this camera back to china, I experienced that with a QHY5 autoguiding camera and it took nearly 1 year to get it back!
The last point is that the QHYCCD dealer in france is not very responsive (he is the one who sent back my QHY5 to china and he also never solved problems which I had to pilot the QHY filter wheel...) but anyway you are right it is probably the QHYCCD camera dealer in France the right person to contact (if ever he answers)
Regards
JP