STF 8300 M: all pixel values set to 1000

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Jean-Pierre Lees avatar
hi
my stf 8300 M developped the following problem: when I restarted it after 1 week of bad weather, I had no more image and all the pixels are set to value 1000 which is as I understand the default offset value. This occurs for all type of images, dark, offsets, normal pictures… no error message, all seems to be working properly
Any hint of the source of the problem and of solution?
thanks for your help
regards
jean pierre Lees
Yuexiao Shen avatar
Jean-Pierre Lees:
hi
my stf 8300 M developped the following problem: when I restarted it after 1 week of bad weather, I had no more image and all the pixels are set to value 1000 which is as I understand the default offset value. This occurs for all type of images, dark, offsets, normal pictures... no error message, all seems to be working properly
Any hint of the source of the problem and of solution?
thanks for your help
regards
jean pierre Lees

Contact Bill Lynch <bill@sbig.com> and he will help you reset the camera. I have similar issues before not 1000, but 20000.

Yuexiao
Jean-Pierre Lees avatar
Yuexiao Shen:
Contact Bill Lynch <bill@sbig.com> and he will help you reset the camera. I have similar issues before not 1000, but 20000.

Yuexiao

Thanks Yuexiao...