Is anyone else getting erratic streaked stars from their HEQ5 Mount?

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Neil Dunn avatar
I’ve been having trouble with erratic streaked stars appearing in my images and would like to know if anybody else is getting inexplicable star streaks from an HEQ5 mount.  I was losing about 20% of my 2 minute exposures because of star streaks.  Here’s a close-up of 4 different subs showing various amounts streaks.. 
Clearly the mount is tracking correctly for the major part of the exposure but moves off target either near the beginning or end, indicated by a thinner streak than the bloated star.  It wasn’t until recently that I discovered the true cause and have fixed the problem.  I won’t bother posting any further info it it’s only a fault in my mount rather than a common problem.
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Haakon Rasmussen avatar
Hallo Neil,

I have sometimes the same problem that it suddenly moves off target. How did you solve your this problem?

CS
Haakon
Michele Campini avatar
With my HEQ5 I have no problems with 900 second exposures but a friend of mine had problems with 300 second exposures for example. His problems were similar to yours.
In his case the problem is that he tightened the clutches too little.
He also had another problem, which was that if he did the polar alignment again after an hour it was completely wrong even though it was good at first. In this case the problem was caused by the registers not tightening enough.
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Michael Ring avatar
Are you guiding or tracking? 
I do 600s exposures with my HEQ5 guided by PHD2 without any issue.

I however recently had an issue, I optimized backlash and although after adjustment the Dec axis did not bind but the setting was too tight and I saw a reoccuring error in guiding which looked as if there is a minimal binding which gave the mount a hard time. I could also hear the stepper motor of dec maxing a noise when trying to overcome the binding. 

So I untightened the Dec gear a little bit and this gave me a minimal backlash which solved the binding.

Perhaps your issue is similar to my  case
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Neil Dunn avatar
Thanks to those who replied.  From the low count, this doesn’t seem to be a common problem and may only be on my mount.  I’m posting the full details to put an end to it.Firstly this is not a mechanical problem, it’s actually an electrical problem on my mount.  More precisely it’s an electrical noise problem which is interfering with the communications between EQMOD and the mount’s control board.  This electrical noise is generated by the processor and associated circuitry on that board.This noise is getting into the communications receiver because the metal casing of the mount was not properly grounded to the negative terminal of the power supply.  This can be easily done by connecting a short piece of wire from one of the small screws holding down the plastic top cover, to the outer ring of the DC Power connector.  A more permanent connection can be made inside the plastic box that houses the ON/OFF switch and all the connectors.I take no responsibility for you causing any damage to your equipment, under any circumstances.  My mount no longer has any sign of comm’s errors and my stars are perfect.  Good Luck.
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Haakon Rasmussen avatar
Thanks Neil,

I would have never guessed that it was that type of fault and solution! Could you post a photo of your description of the first solution?

CS
Haakon
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Neil Dunn avatar
Sorry Haakon, do you want a pic of how the piece of grounding wire is connected?

Neil
Cody Looman avatar
I'm having a similar problem with my heq5. I may have to investigate your solution. I'm curious how you discovered the issue, if you don't mind?

Cheers,
Cody
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AstroWoodlands avatar
I had very similar issue turns out only a slight amount of wires rubbing (not entangled at all) against the tripod caused this on my HEQ5. I had this issue for a month and along with it came differential flexure as well.  Recently I changed the position of my ASIair to be mounted on the OTA so that none of the wires attached to the camera are hanging/touching anything. This is how I had my setup earlier and did not see any issues with 600s exposure. But since I moved the ASIair to be mounted on the mount, and hence the wires hanging, even with 180s exposure I was throwing away 30% of my images.

Its amazing that it only takes very very slight drag on the main camera for the stars to trail or suddenly move (the kind you were seeing). 

Edit: Seems like you troubleshooted the issue to an electrical problem. Please do post some details. Thanks.
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Neil Dunn avatar
Hi Cody, firstly I'm a retired electrical engineer with many years experience in embedded processor design and firmware coding.

The EQMOD window defaults to displaying the mount co-ordinates but can also display other functions like the comms protocol traffic.  A button on the top left selects these.  I noticed that "COMMS ERR xx 127" was being displayed quite often even when the mount was brand new.

I still have my trusty oscilloscope and soon identified the problem as being on the receive side of the mount's control board.  RS232 comms are notoriously sensitive to noise issues, particularly with ground loops, and noted that the mount's metal casing wasn't tied to the power supply ground so I tried grounding it.  The result was an immediate clearing of all Comms errors!

Sorry long answer to a short question, hope that helps.  Here's a pic for a temporary solution so you can try it out without disturbing anything much.

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Haakon Rasmussen avatar
Hallo Neil,

Thank's! I will try to do as you have described. I have always wondered about the high frequent  sound from the mount. Perhaps it is gone after doing this.

CS
Haakon
Cody Looman avatar
Hi Neil,

Thank you very much! I appreciate you taking the time to share your knowledge. That's some really great information to help me trouble shoot.

Cheers,
Cody
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alesterre avatar
I had similar issues when I used Wi-Fi adapter for guiding (I didn't have a suitable cable at the time). To make things worse, both mount and astro mini PC were connected to indoor router and not to each other directly. I had huge peaks on guiding graph every time I used a microwave oven in the kitchen and every time a large file was downloaded. Eventually I switched to an EQMOD cable and that of course solved the problem.
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Neil Dunn avatar
Thanks to all of you for your feedback.  I hope you have the same success that I seeing.

The high pitched noise from the stepper motors is another issue that Haakon mentions.  My Ra motor suddenly started making scratchy noises and shortly after the Dec motor started doing the same thing.  I suspect that an under spec'd component has failed in the damping circuitry but I'm not prepared to pull the whole mount apart at the moment to investigate it further.  My hope is that the driver chips won't be damaged as they're impossible to source at the moment.

Good luck with your HEQ5's, I was getting guiding "Total RMS" numbers in the high 0.4's to mid 0.6's last night with a West heavy setup that seems to suit my very overloaded mount.  I have replaced all the junky bearings with top quality Timkens and SKF from Europe and fitted a belt drive.

Clear Skies,
Neil
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Neil Dunn avatar
Just in case there are some doubters, I took this screen shot during last night’s capture which shows how good the guiding can be on an HEQ5 Pro.  My mount is overloaded as you can see and had to extend the counterweight bar by 40mm.  Obviously the guiding doesn’t stay this low but bounces around to the low 0.7’s especially when the wind gets gusty.  Hope you get the best from your mounts this weekend.Clear skies and good guiding,  Neil
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Henny Veerman avatar
Hi Neil,

I am having the exact same issue with my images recently where the stars look identical to yours with the small streaks to the side. I have been trying to find what is wrong but could not find the issue. Extremely frustrating! Your post is the first and only example I could find showing the exaxt same thing I am seeing. I just installed your temporary solution to see if grounding makes the difference. Now I have not been seeing communications errors as you were describing but I still hope this does the trick. Now waiting for clear skies to test it out!

Thanks,
Henny
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