Support requests are handled via the support form so they can be tracked and resolved properly. This section is for community discussions about the AstroBin platform.
Stefan Benz avatar

Today, I am having issues with the automatic platesolving in Astrobin.

For my most recent images that I uploaded today, I received shortly after posting the info that “your image could not be plate-solved”. When I checked at astrometry.net, at that point in time the plate solving had not even started there. About 30 seconds later that images plate solved alright in astrometry.net, but the results were never updated in my images in Astrobin.
Is there a mistake on my end? Or is there something currently not working correctly?

BR
Stefan

Well written Respectful
andrea tasselli avatar

You know you can restart plate solving without recourse to astrometry.net. right? And no, finished uploading an image and just plate-solved in few seconds.

Stefan Benz avatar

How do I restart?
Just tried again, does not work. Tried several images.
And works alright on astrometry.net (I made the images public, so I can see the status there).

Habib Sekha avatar

Stefan Benz · May 17, 2026, 07:09 PM

For my most recent images that I uploaded today, I received shortly after posting the info that “your image could not be plate-solved”.

I just had a look at your gallery; when I hoover with the mouse pointer over your latest images they show the annotation, hence are plate-solved.

HTH

Well written Concise
Stefan Benz avatar

Hi Habib,

I just received a PM from Salvatore. Apparently there was an issue, that is fixed now.

Thanks for your help,

Stefan

Well written Respectful Supportive