License deactivated after changing email address, need PixInsight support help

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Davide Barruncho avatar

Hello all,

I bought a license 1 week ago, changed my email and now when I try to log in I the the message “The specified email address corresponds to a deactivated license.”.

Still waiting for approval on the PixInsight forum as well and already sent a few emails but got no response.

Can someone from PixInsight give me a hand please?

Davide Barruncho avatar

Resolved