Back to forums

Graxpert not working from Pixinsight - MacOS

Steffen Hirtle GraXpert Troubleshooting
12 replies•398 views
Craig Dixon avatar
Craig Dixon avatar
Graxpert has suddenly stopped working for me and I can't seem to find a solution. It works as a standalone application, just not through PI.

I've re-installed both Graxpert and PI. PI is also up to date. I'm running MacOS 12.72 (Monterey).

Well Written
David Fercho avatar
David Fercho avatar
Have you updated the PI script to associate your current GraXpert application?  To do that you launch the script, click the 'wrench' and then navigate to the GraXpert application (usually in the applications folder).
Well Written Helpful Concise
Craig Dixon avatar
Craig Dixon avatar
I have, yes. Thanks.
David Fercho avatar
David Fercho avatar
It looks like the issue is the AI model file is missing.  It's looking for it in ~Library/application support/graxpert/bge-ai-models/1.01

Does that file exist if you browse in finder?  I assume you installed the ai model when you ran GraXpert standalone?
Helpful Concise
Dominik Weinbrenner avatar
Dominik Weinbrenner avatar
Open the GraXpert app and use the AI on an image in the app. It will prompt that the AI file is missing and download it.
Same for noise reduction.

After that you can call the app via the script in PI.
Concise
Craig Dixon avatar
Craig Dixon avatar
I've got the background model folder but the model.onnx file isn't in there. I can use Graxpert as a standalone application and it works fine, producing a background extracted image.
Maged avatar
Maged avatar
In addition to David and Dominik ensure that the script is set to the correct path of GraXpert on your hard drive using the tool icon at the lower right of the script. Hopefully that works.
Dominik Weinbrenner avatar
Dominik Weinbrenner avatar
Craig Dixon:
I've got the background model folder but the model.onnx file isn't in there. I can use Graxpert as a standalone application and it works fine, producing a background extracted image.

Are you sure that you are using the AI method for BG modeling in GraXpert?
Well Written Respectful
Craig Dixon avatar
Craig Dixon avatar
I’ve got the 1.0.1 model selected in the advanced options in graxpert
Paige Dana avatar
Paige Dana avatar
I am having the same issue in PI…All was working fine until a couple of weeks ago. I am missing all the AI models. If I open Graxpert and apply to an image, it works, but that is the standalone version. I don't know what else to do :-(

FIXED
Alejandro Navarro avatar
Alejandro Navarro avatar
I had to do a clean installation
nothing else worked for me
CS!
Paige Dana avatar
Paige Dana avatar
Thank you! I fixed it by uploading a photo on the standalone and then going through all the steps… It asked for me to download the AI models and that fixed everything.
Daniel Tomcej avatar
Daniel Tomcej avatar
Dominik Weinbrenner:
Open the GraXpert app and use the AI on an image in the app. It will prompt that the AI file is missing and download it.
Same for noise reduction.

After that you can call the app via the script in PI.

This did it for me. Can't believe this wasn't part of the installer!