Issue with QHY294M - Camera won't connect or finish exposure

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Pablo Petit avatar
Hello everyone

I am experiencing a strange issue with my QHY294M, the camera won't connect through ASCOM, only directly on Sharpcap and when it does, it will never finish an exposure. I can't get a single image.
The camera is detected, the cooling works, but that's it. I've reinstalled everything, including ASCOM and Sharpcap, tried 3 different USB cables, 2 computers,  tried on a USB2 and USB3 connection, tried with and without the 12v power supply, nothing works.

Has somenone had the same problem ?

Any help will be a lot.

Clear skies
Pablo Petit avatar
Thanks Allan for your response.

I finally found the solution. I post it here in case it happens to someone else. I simply had to remove the four screws on the bottom of the camera to open and tighten the white data cable that for some reason came loose.
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